Hotel suites near YYZ, Toronto Airport Hotel, Best Western Hotel, Best Western Signature Collection

Privacy Policy

Aiden by Best Western Toronto Airport

Effective Date: August 1st, 2026

This Privacy Policy explains how Aiden by Best Western Toronto Airport (“Hotel,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information of guests and visitors (“you”).

By using our website, making a reservation, or staying at our property, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

A. Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Home address
  • Government-issued identification (for check-in purposes)

B. Reservation & Payment Information

  • Booking details (arrival/departure dates, room preferences)
  • Credit/debit card information (processed securely via payment providers)
  • Billing address

C. Technical & Usage Information

  • IP address
  • Browser type and device information
  • Website usage data (cookies, analytics, pages visited)

D. Communication Data

  • Emails, messages, and requests submitted to our team
  • Customer service interactions

2. How We Use Your Information

We use collected information to:

  • Process reservations and payments
  • Manage guest check-in and check-out
  • Provide customer support and respond to inquiries
  • Improve our services and guest experience
  • Send booking confirmations and important updates
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure property security

3. Sharing of Information

We do not sell your personal information. However, we may share information with:

  • Payment processors for secure transactions
  • Service providers (IT support, booking platforms, marketing tools)
  • Legal authorities if required by law or for safety/security reasons
  • Affiliated brands or partners under Best Western network standards

All third parties are required to handle your data securely and only for intended purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Enhance user experience

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers and encryption
  • Access control restrictions
  • Regular security monitoring

Privacy Disclaimer & Subscriber Consent

By submitting a form on our website, you consent to the collection and use of your personal information, including your name, email address, phone number, and any other information you voluntarily provide. This information is collected for the purpose of responding to inquiries, providing requested services, managing reservations, improving customer experience, and, where consent has been provided, sending promotional communications.

Marketing Communications

By opting in to receive marketing communications, you agree to receive newsletters, special offers, promotions, and updates from us via email or other communication channels. Consent is not a condition of purchasing any products or services.

Unsubscribe and Withdrawal of Consent

You may withdraw your consent to receive marketing communications at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly. Withdrawal of consent will not affect communications required to fulfill existing reservations, transactions, or service requests.

Data Protection

We are committed to protecting your personal information and maintaining appropriate security measures to prevent unauthorized access, disclosure, alteration, or misuse of your data. We do not sell your personal information to third parties. Information may be shared with trusted service providers only as necessary to operate our business and provide services to you, in accordance with applicable privacy laws.

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary for:

  • Completing your stay and transactions
  • Legal, accounting, or regulatory requirements
  • Operational and security purposes

After this period, data is securely deleted or anonymized.

7. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for certain uses
  • Request information about data sharing

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., booking engines). We are not responsible for the privacy practices of those external sites.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

10. International Data Transfers

If you are accessing our services from outside Canada, your information may be processed and stored in Canada or other jurisdictions where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Aiden by Best Western Toronto Airport
6355 Viscount Rd, Mississauga, ON L4V 1K8
Email: info@aidentoronto.ca
Phone: +1 (437) 241-5642